Juniper Networks to Launch Fourth Generation of Artificial Intelligence-Driven Enterprise Solutions

 Beijing, China, July 29, 2020 - Juniper Networks, a leader in delivering secure, artificial intelligence-driven networks, today announced the fourth generation of its artificial intelligence-driven enterprise solutions, empowering the LAN, wireless LAN and newly expanded WAN with artificial intelligence for end-to-end optimization of the user experience and enabling proactive troubleshooting with Mist AI to achieve proactive troubleshooting. With the latest Juniper Networks Mist WAN Assurance Service, customer branch offices can achieve AI-driven service level automation and insight, as well as client-to-cloud event correlation for rapid troubleshooting, anomaly detection, and proactive support. In addition, Marvis, Juniper's AI-powered Mist-based virtual network assistant, will add an AIOps conversational interface that will revolutionize the console-based IT operations experience with progressive drill-down operations and proactive recommendations for real-time interactive reporting.

　　Mist launched the first AI-driven network about five years ago to address the need for an autonomously driven network that optimizes the user experience and reduces IT costs through end-to-end automation and deep insights," said Sudheer Matta, vice president of products at Juniper Networks. Starting with wireless, we have rapidly evolved to launch the first AI-driven wired, secure solution to our current WAN solution, serving a wide range of customers from around the world across nearly every industry, including three Fortune 10 companies. Despite the industry's hyperbole and unfulfilled promises about AI, Juniper Networks continues to deliver on our vision with Mist AI to solve real problems for our customers and partners."

　　The latest upgrades to Juniper's AI-driven enterprise solutions include.

　　Juniper Networks Mist WAN Assurance Service - introduces AI-driven WAN and branch office insight to Juniper Networks' robust and secure SD-WAN solutions, shifting the focus from network and application behavior to the real user experience. This cloud-based service has the following capabilities.

　　- Mist AI engine that streams key telemetry data from Juniper SRX appliances to the cloud, enabling customizable WAN service levels to optimize the user experience.

　　- Collaborating with Marvis to enable event correlation across LAN, WLAN and WAN to quickly isolate and resolve faults across all domains.

　　- Automation-based workflows detect anomalies in a timely manner and take proactive action, enabling a fully autonomous and driven network from the client to the cloud.

　　The Marvis conversational interface is an enhancement to Juniper's Mist virtual network assistant that provides real-time answers to questions asked by IT teams in natural language, such as "What went wrong with Bob's Zoom video call yesterday?" . This interactive IT assistant for deeper insight and troubleshooting has the following capabilities.

　　- Suggested follow-up steps that can be deepened by interactive queries to reason about the problem and the intent behind the failure, and provide more valuable analysis based on a large knowledge base.

　　- The ability for users to provide feedback on Marvis' answers - whether they answered the right question or identified the right root cause - allowing the system to continue learning, which is a key requirement for AI-driven support services.

　　- Built with open APIs that enable customers to integrate with IT systems and automate their networks with AIOps.

　　These additional services effectively enhance Juniper Networks AI-driven enterprise solutions by giving enterprise IT managers more flexibility to solve network, application and user problems. For example, if a video phone is not working properly in a user's home, Juniper solutions can quickly pinpoint the problem, whether it is a client device, application, Wi-Fi network or WAN (e.g., the Internet), and recommend or directly and automatically take action to resolve the issue in real time. Often the problem is solved before the user even realizes it has arisen. Only Juniper Networks' AI-driven enterprise solutions deliver this level of automation, insight and action from the client to the cloud, enabling superior visibility and control.

　　Related quotes.

　　"We are seeing an increasing adoption of AI/machine learning technologies in the network. As the number of applications, users and devices in the network continues to rise, automating work through AI is becoming even more important for customers focused on improving operational efficiency. With this release on Marvis Virtual Network Assistant and Mist WAN Assurance, Juniper Networks delivers on the powerful promise of technology -- leveraging a common AI engine to achieve an unparalleled user experience across the network."

　　- Chris DePuy, Technical Analyst/Co-Founder, 650Group

　　"Through its unique insights and analytics, Marvis has already greatly simplified our troubleshooting efforts, and this new release of conversational tools is nothing short of a remarkable technology extension. In addition, the more granular visibility is a very exciting upgrade. In my opinion, there is tremendous value in eliminating the need for manual manipulation to directly view the centralized conclusions of relevant metrics."

　　- Bryton Herdes, Network Engineer, Jackson Electric Cooperative